Peachtree Accounting
Accuracy. Control. Results.
TriStar Data Systems offers annual support contracts to our Peachtree software clients. We believe that these contracts represent a good value for users who want to gain maximum advantage from their software investment. They allow users to easily correct those annoying issues that would otherwise go unresolved without a support plan.
Because one size does not fit all when it comes to software support, we have designed three plan options from which to choose. One of these plans should be right for you. In addition, we can customize any of these three plan options if you need something more specialized.
TriStar Support Plans for Peachtree
Plan Level |
|||
|---|---|---|---|
| Remote Support Services | Bronze |
Gold |
Platinum |
| # of Remote Support Incidents Available | 6 |
unlimited |
unlimited |
| Remote Support Response Time Guarantees (Hours) | 8 |
4 |
2 |
| Unattended Remote Access | No |
Yes |
Yes |
| Price Reduction for Data Repair incidents | None |
10% |
20% |
| Fees, Forms, and Upgrades | Bronze |
Gold |
Platinum |
| Price Reduction for On-Site Support Fees | None |
10% |
20% |
| Price Reduction for Software License Upgrades | None |
10% |
20% |
| No-Fee Service Installation of Product Service Releases | No |
No |
Yes |
| Price Reduction for Checks, Envelopes and Forms | None |
10% |
20% |
| Price Reduction for Periodic System "Tune-Ups" | None |
10% |
20% |
| Report, Form, and System Customization | Bronze |
Gold |
Platinum |
| Price Reduction for custom form and report design | None |
10% |
20% |
| User-Defined Payroll Tax Table Setup | No |
No |
Yes |
| Electronic bank reconciliation setup | No |
No |
Yes |
| Custom field definitions and screen layouts | No |
No |
Yes |
Annual Plan Fee |
$450 |
$900 |
$1,800 |
You can enroll in a TriStar Remote Support Plan quickly and easily by clicking on the "Buy Now" button above.
If you prefer to pay by check , please download and complete the support plan enrollment form by clicking here, then mail back your completed form to TriStar; please include your check with the form. We will update our records immediately, and your plan will be effective in the month in which the check is received.
Please feel free to contact TriStar at info@tristardatasystems.com if you have any questions about our software support options.
Peachtree TestDrive
Peachtree Information
Download Peachtree Service Releases
Click here to download the most recent service release for all supported versions of Peachtree Accounting.