TriStar Offers Simplified Contract Support Plans for Sage 50 / Peachtree and Timeslips
Sage Software, like many technology companies today, is migrating to a "subscription-based" licensing approach for their products, with telephone support and license updates "bundled" into the annual subscription fee. Sage calls this new requirement "BusinessCare."
The telephone support available in the BusinessCare Plan from Sage focuses exclusively on technical issues and strict product functionality, not on the more common business-related "Best Practice" questions we encounter so often in the field. Sage support staff routinely refer such questions to Sage Certified Consultants such as TriStar for follow up, with such calls then billed to the client at the consultant's hourly billing rate.
To address this perceived "service gap" TriStar has designed a Contracted Support Plan which offers two simple service choices, and covers any edition or version of Peachtree or Timeslips, whether or not currently supported by Sage.
Sage 50 / Peachtree
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TriStar Data Systems offers a range of technical advisory services to small business, professional services organizations, and small manufacturers.
We strive to form long term relationships with our clients, helping them to navigate a path through the difficult and ever changing terrain that is today's technology marketplace.
In business since 1989, Tristar also provides on-site and remote product support to about 200 clients in the Tri-state area, as well as to other companies across the U.S.
Sage is a provider of software, services and support for businesses of all sizes. The company has 6.2 million customers, over 13,000 employees and more than 25 years of experience developing business software solutions. Sage has built its success on understanding and meeting the needs of its customers, with products and services designed to help businesses run more effectively.
Tristar Data Systems is proud to be a member of Eastern Legal Systems. Eastern Legal Systems, LLC is a regional technology consulting firm specializing in legal billing & accounting, practice management, document management, and network optimizations for small to mid-sized law firms. Learn more about Eastern Legal Systems.